Returns & Exchanges
At WallPanels, we want you to be completely satisfied with your home transformation. If your order isn't the perfect fit, you can return unused and undamaged panels within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Contact our support team with your order number and the specific items you wish to return to receive a Return Authorization number.
- 2.Pack with Care
Place the panels back into their original protective packaging to ensure they are not damaged during transit; items must be in resalable condition.
- 3.Ship to Warehouse
Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking receipt.
- 4.Receive Your Refund
Once our quality control team inspects the returned panels, your refund will be processed back to your original payment method within 5-7 business days.